Privacy Policy
Last updated: 26 February 2026
This privacy statement applies to citizens and legal permanent residents of the United Kingdom. It explains how we handle your data when you use muzohealth.com.
We are committed to protecting your personal data. In this policy, we explain:
- What data we collect and why
- How long we keep it
- Who we share it with
- Your rights and how to exercise them
1. Purpose, Data & Retention
1.1 Contact — via phone, email or web forms
We collect: name, email address, phone number, and any details you provide in your message.
Basis: Consent | Retention: 12 months after last interaction
1.2 Newsletters & updates
We collect: name and email address.
Basis: Consent | Retention: 12 months after unsubscribe
1.3 Professional enquiries & partnerships
We collect: name, email, phone, job title, organisation name, and professional registration details where provided.
Basis: Legitimate interest / pre-contractual steps | Retention: 12 months after last interaction
1.4 Legal compliance
We collect: name, contact details, and any information required to meet our regulatory obligations.
Basis: Legal obligation | Retention: As required by law
1.5 Website statistics
We collect: browsing activity, pages visited, referral source, device type, and browser information.
Basis: Consent | Retention: 12 months
2. Sharing with Third Parties
We only share your data with third parties when necessary to provide our services or meet legal requirements. This includes hosting providers, email services, and analytics tools.
We do not sell or trade your personal data.
3. Cookies
Our website uses cookies. For detailed information about which cookies we use and why, please see our Cookie Policy.
4. Disclosure Practices
We may disclose your personal data if required by law, court order, or government request. In the event of a merger, acquisition, or sale of assets, your data may be transferred — we will notify you beforehand.
5. Security
We take appropriate technical and organisational measures to protect your personal data. Access is limited to authorised personnel only. We regularly review our security practices.
6. Third-Party Websites
Our website may contain links to external sites. This privacy policy does not apply to those websites. We recommend reviewing their privacy statements independently.
7. Amendments
We reserve the right to modify this privacy statement. Changes will be published on this page with an updated date. We encourage you to check this page periodically.
8. Your Rights
Under UK data protection law, you have the right to:
- Know what personal data we hold and why
- Access your personal data
- Request correction or deletion
- Revoke consent at any time
- Port your data to another provider
- Object to processing of your data
To exercise any of these rights, please contact us. You will need to clearly identify yourself when making a request.
9. Complaints
If you are not satisfied with how we handle your data, you have the right to submit a complaint to the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
Telephone: 0303 123 1113
10. Children
Our website is not designed for or directed at children. We do not knowingly collect personal data from anyone under 18. If you believe a child has submitted data to us, please contact us and we will delete it.